Your Mercedes-Benz was engineered for excellence. At Mercedes-Benz service center in Kingsport, TN, we deliver the same level of prevision, performance, and luxury care your vehicle was designed for. From routine maintenance to advanced diagnostics and repairs, our factory-trained technicians ensure your vehicle continues to perform at its peak. 


 

Why Service With Our Authorized Mercedes-Benz Dealership?

Factory-Trained Mercedes-Benz Technicians

Our technicians are specially trained and certified to work exclusively on Mercedes-Benz vehicles. They understand your vehicle's engineering, technology, and performance systems inside and out.

Genuine Mercedes-Benz Parts

We use only Genuine Mercedes-Benz Parts, engineered specifically for your vehicle to maintain performance, safety, and warranty compliance.

Advanced Diagnostic Equipment

Our service center uses the latest Mercedes-Benz diagnostic tools and software updates to accurately identify and resolve issues.

Luxury Amenities While You Wait

Enjoy a premium experience with:

  • Comfortable customer lounge
  • Complimentary Wi-Fi
  • Fresh coffee and refreshments
  • Shuttle service operating within local radius
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Mercedes-Benz Services We Offer

We provide comprehensive care for all Mercedes-Benz models, including sedans, SUVs, coupes, and EVs.

 Routine Maintenance
  • Service A & Service B
  • Synthetic motor oil replacement
  • Brake inspections and service
  • Tire rotation and alignment
  • Battery testing and replacement
  • Multi-point inspections
Advanced Repairs
  • Engine diagnostics and repair
  • Transmission service 
  • Suspension and steering repair
  • HVAC service
  • Electrical system diagnostics
 

Mercedes-Benz Express Service

In a hurry? Ask about Express Service for qualifying maintenance - completed quickly without compromising quality. 

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Mercedes-Benz Service A & Service B

Your vehicle's Flexible Service System notifies you when maintenance is due.

 Service A typically includes:
  • Synthetic motor oil replacement
  • Oil filter replacement
  • Fluid level checks and corrections
  • Tire inflation check
  • Brake inspection
  • Reset maintenance counter
Service B includes all Service A items plus:
  • Cabin dust/combination filter replacement
  • Brake fluid exchange
  • Comprehensive inspection


Not sure which service you need? Our advisors are happy to help.

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Schedule Mercedes-Benz Service Near You

Our service center proudly serves drivers in Kingsport, TN, Johnson City, TN, Bristol, TN/VA, and surrounding areas. 

Schedule your service today and experience the difference of certified Mercedes-Benz care at Mercedes-Benz of Kingsport.



Mercedes-Benz of Kingsport

Local Mercedes-Benz Service Center  

Serving: Kingsport, TN

Local Phone: (877) 681-9036

867 E Stone Dr, Kingsport, TN 37660

 
  

Chris Williams
Service Manager
Mercedes-Benz of Kingsport

Bus: (423) 224-2260
Direct: (423) 224-2265
Email: chris.williams@rickhillimports.net

Your privacy is important to us.

Mercedes-Benz of Kingsport takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.

Contact

Mercedes-Benzof Kingsport

867 East Stone Dr.
Directions Kingsport, TN 37660

  • Sales: 855 525 9597
  • Service: 855 525 9596
  • Parts: 855 525 9564

Hours

  • Monday 7:30am - 6:00pm
  • Tuesday 7:30am - 6:00pm
  • Wednesday 7:30am - 6:00pm
  • Thursday 7:30am - 6:00pm
  • Friday 7:30am - 6:00pm
  • Saturday Closed
  • Sunday Closed