
Your Mercedes-Benz GLE or C-Class deserves more than routine maintenance; it deserves factory-authorized care from technicians who know the brand from the inside out. At Mercedes-Benz of Kingsport, we proudly offer the Mercedes-Benz Star Service Prepaid Maintenance Plan (PPM) as a smart, cost-effective way for Northeast Tennessee drivers to protect their vehicle and their budget for the long road ahead.


What Is the Mercedes-Benz Prepaid Maintenance Plan?
The Mercedes-Benz Star Service PPM Plan covers required service for your vehicle at 10,000-mile intervals, performed by factory-trained Mercedes-Benz service technicians at our authorized Kingsport service center. Every scheduled maintenance visit under the plan is completed using genuine Mercedes-Benz parts and the latest diagnostic technology -- the same world-class standard that defines the brand.
By prepaying for service today, you lock in current pricing and protect yourself against future parts and labor cost increases. Over the life of your plan, Mercedes-Benz PPM customers save approximately 30% on vehicle maintenance compared to paying for each service visit individually -- a meaningful advantage for drivers in Kingsport, Johnson City and Bristol who plan to keep their vehicle long term.
Flexible Payment Options
Mercedes-Benz of Kingsport offers two convenient ways to enroll in the PPM Plan:
- Prepay the full amount upfront for the simplest, most cost-effective approach -- one payment covers all required maintenance for the term of your plan.
- Roll the cost into your monthly payments by including PPM in your lease or finance agreement on select models and plans, spreading the cost over time with no disruption to your budget.
For lease customers, the PPM Plan may also increase your vehicle's residual value -- and when purchased at lease signing, payments can be as low as $10 per month. Ask our team at 867 E Stone Dr in Kingsport about current PPM options for your specific model.
Why Enroll in PPM at Mercedes-Benz of Kingsport?
Choosing the Mercedes-Benz PPM Plan at our authorized Kingsport dealership means your vehicle is always serviced by certified technicians using genuine Mercedes-Benz parts -- ensuring your warranty remains intact and your vehicle performs to factory standards.
Have questions about the plan or want to enroll? Contact our service team at Mercedes-Benz of Kingsport or visit us at 867 E Stone Dr in Kingsport to get started.
Read More:
1 For details, exclusions and limitations on the Mercedes-Benz Prepaid Maintenance Plan, contact your dealer, visit www.mbusa.com/maintenance or call 1-800-FOR-MERCEDES.
2 European images shown.
AdChoices